Privacy Policy

SwiftAid Transport LLC (“SwiftAid,” “we,”our,” or “us”) values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy outlines how we gather, utilize, and your information when you access our website or use our services

 

1. Information We Collect We may collect the following types of information: - **Personal Information:** Name, phone number, email address, billing information, and any details you provide through forms, bookings, or creation. - **Service Information:** Pick-up and drop-off locations, trip details, and passenger needs (such as requirements for ambulatory, wheelchair, or stretcher transport). - **Technical Information:** IP, browser type, device information, and cookies for analytics and performance. - **Health-Related Information (if applicable):** Limited non-medical details necessary for safe non-emergency medical transportation (e.g., mobility needs

 

2. How We Use Your Information We use your information to: - Provide and manage our transportation services.- Process bookings and payments. - Communicate with you regarding services, updates, or inquiries. - Enhance our website, customer experience, and operations. - Comply with legal or obligations.

 

3. Sharing of Information We do not sell or rent your personal information We may share data with: - **Service Providers:** Vendors assisting us in business operations (e.g., payment processors, IT support). - **Legal Compliance As required by law, regulation, or legal process. - **Business Operations:** In the event of a merger, acquisition, or restructuring.

 

4. Your Rights Depending on your location, you may rights to: -, update, or delete your personal information. - Request a copy of your data - Opt out of certain uses of your data (e.g., marketing). - **California Residents:** Rights the California Consumer Privacy Act (CCPA). - **EU/UK Residents:** Rights under the General Data Protection Regulation (GDPR). To exercise these rights, please contact us at: 📧 privacy@swiftaidtransport.com

 

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security.

 

6. Cookies & Tracking: Our website may use cookies or similar technologies for analytics and functionality. You can manage your cookie preferences through your browser settings.

 

7. Children’s Privacy: Our services are not intended for children under 13. We do not knowingly collect personal information from children.

 

8. HIPAA Notice (Future Healthcare Compliance) SwiftAid Transport handle  Health Information (PHI) under HIPAA, we will implement safeguards and provide a separate HIPAA Privacy Notice.

 

9. Changes to This Policy:  We may update this Privacy Policy. Changes will be reflected with a revised “Last Updated” date.

 

10 Contact Us For questions or concerns regarding this Privacy Policy, please reach out to us: SwiftAid Transport LLC 📧 privacy@swiftaidtransport.com 📍 280 Route 211 E Ste 104 #1040 Middletown, NY 10940 ✅