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SwiftAid Transport Blog
Your trusted source for insights on NEMT, healthcare access, and transportation innovation.


Medical Transport Tips: How to Prepare for a Non-Emergency Medical Ride
Medical transportation can feel overwhelming without the right preparation. This guide helps patients and caregivers understand how to prepare for a non-emergency medical ride, including confirming pickup details, knowing the right transport type, being ready during pickup windows, and communicating special needs. Simple preparation steps can reduce stress, improve safety, and support smoother healthcare access.
3 days ago3 min read


Healthcare Facilities and NEMT: Why Reliable Transportation Is a Critical Extension of Patient Care
Healthcare facilities depend on reliable Non-Emergency Medical Transportation (NEMT) to support patient access, discharge planning, and continuity of care. This blog explores how NEMT functions as a care-support service, what facilities should expect from transportation partners, and why dependable transportation improves patient outcomes, staff efficiency, and overall healthcare operations.
Jan 43 min read


B2: Choosing the Right NEMT Business Model in New York State
Choosing the right NEMT business model in New York State is one of the most important decisions a startup will make. This blog explains owner-operator, fleet, private-pay, and Medicaid-based NEMT models, including the critical role of Medical Answering Services (MAS), the sole Medicaid transportation manager in New York. Readers gain clarity on compliance, funding, and sustainability before moving forward.
Dec 28, 20254 min read


B1: What Is NEMT and Why New York State Is Different
Non-Emergency Medical Transportation (NEMT) is a healthcare support service designed to help patients access essential medical care. This blog explains what NEMT is, what it is not, and why New York State operates under stricter regulations than many other states. It sets the foundation for anyone considering starting an NEMT business in New York by clarifying expectations, responsibilities, and realities.
Dec 21, 20254 min read


Lorain County Approves $1.9M to Sustain NEMT Services for Medicaid Recipients
Lorain County has approved $1.9 million in funding to maintain Non-Emergency Medical Transportation (NEMT) for Medicaid recipients, ensuring tens of thousands of rides for patients to essential care. This local government action highlights how stable funding and structured oversight can improve healthcare access and inspire other counties to take similar steps toward equitable transportation solutions.
Dec 14, 20253 min read


🏥 Rising Healthcare Premiums: What It Means for Patients, Providers, and the NEMT Industry
Healthcare premiums are rising across the U.S., affecting families, employers, Medicaid programs, and healthcare providers. This blog explains why premiums are increasing, who will feel the impact, and how these changes influence the NEMT industry. Learn how rising costs may increase demand for transportation, reshape reimbursements, and drive new expectations for NEMT providers.
Dec 11, 20254 min read


Crafting a Strong Privacy Policy for Your Business
When running a business that serves people with special needs, such as seniors, individuals with disabilities, or patients with chronic conditions, trust is everything. One of the most important ways to build that trust is by being clear and open about how you handle personal information. A well-crafted privacy policy is not just a legal requirement - it’s a promise to your clients that their privacy matters deeply to you. In this post, I want to share practical advice on dev
Dec 8, 20254 min read


Modivcare’s Bankruptcy: What It Means for the NEMT Industry
Modivcare, one of the nation’s largest NEMT brokers, filed for Chapter 11 bankruptcy in August 2025 to reduce more than $1.4 billion in debt and restructure its operations. Services are expected to continue during the process, but the filing raises big questions for transportation providers, facilities, and patients. This blog explains what happened, what Chapter 11 really means, and how the entire NEMT industry could be affected.
Dec 7, 20256 min read


♿️ International Day of Persons with Disabilities
International Day of Persons with Disabilities reminds us of the global responsibility to support inclusion, dignity, and equal access. This blog highlights transportation barriers, the importance of reliable NEMT services, and how communities can empower individuals with disabilities through awareness, advocacy, and compassionate support.
Dec 3, 20253 min read


📰 NEMT Monthly News Update December 2025
Stay informed with this month’s NEMT News Update, covering the latest developments in Medicaid policy, compliance changes, driver standards, fraud prevention, senior transport demand, and industry technology trends. A full monthly roundup for transportation providers, healthcare facilities, and anyone following the NEMT field.
Nov 30, 20253 min read


🦃 Thanksgiving Reflections from SwiftAid Transport
This Thanksgiving, SwiftAid Transport encourages all of us to pause and appreciate the blessings we often overlook. From health and family to simple daily comforts, gratitude helps shift our focus from what we lack to what we have. Explore a heartfelt reminder of why thankfulness brings peace, strength, and meaning to life.
Nov 25, 20253 min read


A Guide to Qualification, Professionalism & Passenger Experience in Non-Emergency Medical Transportation
NEMT drivers play a vital role in ensuring safe, dignified medical transportation. This blog explores the qualifications, certifications, compliance standards, and professional behaviors every driver should demonstrate. Learn what passengers and facilities should expect from a truly professional NEMT driver and why courtesy, respect, and compassion are essential to the industry.
Nov 23, 20254 min read


💛 Join Our GoFundMe Journey: Help SwiftAid Transport Launch a New Standard in Patient Care
SwiftAid Transport has launched a GoFundMe campaign to bring compassionate, transparent Non-Emergency Medical Transportation (NEMT) services to New York. Your support will fund vehicle acquisition, compliance, and technology to help patients get to appointments safely and on time. Together, we can build a transportation company founded on integrity, dignity, and care.
Nov 16, 20254 min read


🤝 Healthcare Facilities Partnerships with NEMT Providers
Partnering with Non-Emergency Medical Transportation (NEMT) providers helps healthcare facilities improve patient care, reduce missed appointments, and simplify logistics. SwiftAid Transport explains how collaboration leads to efficiency, compliance, and better outcomes creating stronger connections between healthcare and accessibility.
Nov 9, 20255 min read


Fraud in the NEMT Industry! What Can We All Do About It?
Fraud in Non-Emergency Medical Transportation (NEMT) threatens trust, safety, and sustainability. At SwiftAid Transport, we believe preventing fraud requires collaboration among providers, patients, and policymakers. Through technology, culture, and transparency, we’re proving that integrity is the road to long-term success, and everyone has a part to play.
Nov 3, 20255 min read


How the NEMT Industry Makes Money
The Non-Emergency Medical Transportation (NEMT) industry earns revenue through Medicaid reimbursements, facility contracts, private-pay rides, and innovative models like subscriptions. SwiftAid Transport breaks down how ethical providers balance profitability and transparency proving that financial success and compassionate care can travel the same road.
Oct 30, 20254 min read


The NEMT Push for Federal Transportation Funding
The Non-Emergency Medical Transportation (NEMT) industry is pushing for stronger federal funding to sustain access, safety, and transparency. Millions of patients depend on NEMT for essential care, yet reimbursement gaps threaten service reliability. SwiftAid Transport supports the nationwide call for equitable federal investment to ensure timely, compassionate rides for every patient in need.
Oct 10, 20255 min read


How the Government Shutdown May Affect the NEMT Industry
Government shutdowns don’t stop healthcare, but they can disrupt funding and access to services like NEMT (Non-Emergency Medical Transportation). Patients risk longer waits, providers face reimbursement delays, and facilities may see higher no-show rates. SwiftAid Transport remains committed to culture, transparency, and passenger experience, building resilience so patients can get home faster, even in times of uncertainty.
Oct 2, 20253 min read


What Is SwiftAid Transport?
SwiftAid Transport is redefining Non-Emergency Medical Transportation (NEMT) with a people-first model: faster post-appointment pickups, an employees-first culture, clear ranking paths from entry-level to management, and a dedicated transparency unit SwiftAid Integrity Command (SIC). Our 360 Evaluation System (360-degree evaluation) ensures accountability at every level. We believe good leaders with good hearts can scale compassion and professionalism, one safe, on-time ride,
Sep 30, 20257 min read


🚐 What is Non-Emergency Medical Transportation (NEMT)?
Non-Emergency Medical Transportation (NEMT) ensures safe, reliable access to healthcare for seniors, people with disabilities, and patients with chronic conditions. Unlike emergency ambulances, NEMT covers everyday medical needs such as dialysis, therapy, or hospital discharges. Learn how NEMT improves health outcomes, reduces costs, and why SwiftAid Transport is committed to culture, transparency, and passenger experience.
Sep 29, 20254 min read
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